Wedding cake availability for 2022 is reduced due to current bookings, don't miss out. Enquire now!

Terms and Conditions

Project Cakery Ts&Cs:

 

Allergens:

It is completely up to the client to alert Project Cakery of any dietary requirements as, if not specified, I cannot hold any responsibility. Project Cakery is happy to create products for those with allergies or dietary requirements, but please be aware it is at your risk and choice to buy from this bakery that works with egg, gluten, milk, soya, nuts and other allergens on a daily basis.

 

Delivery/Set Up/Collection:

I am happy to deliver your cakes at an extra charge. This will be included in your initial quote.

Once the order has been delivered and set up or collected you are responsible for it and I will not accept any responsibility for any loss or damage arising. If the cake is moved after set up the Company will not take any responsibility for any loss or damage arising. 

If you request that I leave your cakes somewhere or with someone, this is your responsibility. We will not be liable if they do not arrive with you safely after I have handed them over.

 

Privacy Policy:

Project Cakery will not share any personal data with anybody, this includes any pictures sent to Project Cakery unless the client allows us to do so. We will always ask for permission before sharing your product pictures or name.

 

Celebration cakes:

I require at least 4 WEEKS notice for any celebration cakes but often I get booked up 2-3 months in advance so please enquire as early as you can.

Late notice fees will be applied for cakes booked within 2 weeks (£10) and a rush order charge if ordered within 1 week (£20). Neither of these can be guaranteed.

To secure your booking with Project Cakery, I require a non-refundable booking deposit of £50 for celebration cakes, all smaller orders must be paid in full, upfront. Your date is not secured and your order is not confirmed until I have received the booking deposit. The customer can choose to pay in installments or 1 full payment. This is via bank payment only, upfront. There will be no cash accepted and no payment on delivery.

 All quotations will be sent via e-mail and are valid for 7 days from date of issue. I reserve the right to revise prices after this period. If the cake is changed by more than 75% of its original design, I reserve the right to still charge up to 75% of the original price. No changes can be made within 1 month of the event date.

 

Weddings:

I require at least 1 MONTHS notice for any wedding cakes but often I get booked up 4-6 months in advance for weddings so please enquire as early as you can. 

Late notice fees will be applied for cakes booked within 2 weeks (£75) and a rush order charge if ordered within 1 week (£125). Neither of these can be guaranteed. 

To secure your booking with Project Cakery, I require a non-refundable booking deposit of £150 for wedding orders. Your date is not secured and your order is not confirmed until I have received the booking deposit. The customer can choose to pay in installments or 1 full payment.  

This is via bank payment only, upfront. There will be no cash accepted and no payment on delivery. 

 All quotations will be sent via e-mail and are valid for 7 days from date of issue. I reserve the right to revise prices after this period. If the cake is changed by more than 75% of its original design, I reserve the right to still charge up to 75% of the original price. No changes can be made within 1 month of the event date.

 

Remaining Balance:

For Wedding Orders, the balance of your invoice must be paid in full no later than 4 weeks before the date of delivery.

For Celebration Cake orders and all other orders, the balance of your invoice must be paid in full no later than 2 week before the date of delivery unless agreed otherwise.

 

Returns:

There are no returns or refunds available unless the product is faulty before it enters the hands of the customer as once you have taken the product, you have accepted it as it is.

 

Cancellations:

All cancellations must be made in writing. If for any reason you have to cancel your booking, the booking deposit is non-refundable. 

For cancellations of wedding orders, with less than 4 weeks’ notice, the full payment (including the booking deposit) is non-refundable. For cancellations of celebration cakes and all other orders, with less than 2 weeks’ notice, the full payment (including booking deposit) is non-refundable.

 

Postponements:

If you wish to postpone your wedding booking date for any reason, you must request this by email, and I will check my availability. A £25 postponement admin fee will apply. All deposit payments would then be transferred to the new date and any items listed in the invoice, provided they are still available. 

In the event that Project Cakery is not available for the postponed Wedding/Event date, our cancellation policy (above) remains.

Postponements are available up until 4 weeks before the scheduled event date, after this, dates are non-transferable and final balances for the original dates are payable. 

We therefore strongly recommend you take out wedding insurance to cover your date. 

 

Hire Items:

All hire items belong to Project Cakery and must not be damaged, tampered with or changed in any way.  All breakages, loss or damages must be paid to replace like for like within 7 days of the event.  

All hire items are your responsibility until they are returned.

 

Damaged, broken or lost Items will remain the property of the Company and a replacement charge will be invoiced to the Customer for any products that are damaged, broken or lost.  These items will be invoiced to the Customer to replace like for like including P&P.

Unless stated otherwise all hire items must be returned within 7 days of hire.

 

Final Design:

We will create your orders exactly as written throughout correspondence and in the confirmation email/phone consultation which is sent 4 weeks before the delivery date. Please double check that it is detailed as you require. 

By paying your final invoice, you are confirming that what is detailed on the final confirmation is exactly what you want us to provide.

Please remember Images that you have provided can not be replicated identically due to copyright but they will be used for inspiration only. Project Cakery will always use it's own unique style on every order created. No two cakes will be the same! This helps to make your cake custom and special to you.

 

Business Name: Project Cakery

Email: projectcakery@gmail.com

Phone: 07511881495

Street Address: Unit 6, The Laurels

State/Region: Gloucestershire

City: South Cerney

Zip / Postal Code: GL75UA